Last Updated: July 3, 2025
This Privacy Policy explains how Storypie LLC (“Storypie”, “we”, “us”, or “our”) collects, uses, and shares information about you when you use the Storypie website (mystorypie.com), mobile applications, or any related services (collectively, our “Services”). By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
This Privacy Policy takes into account the requirements of various privacy laws including the General Data Protection Regulation (GDPR) for users in the European Union and United Kingdom, and the California Consumer Privacy Act (CCPA) for California residents. Additional rights for these users are detailed in specific sections below.
We collect the following types of information when you use our Services:
We do not actively request or collect sensitive information about you. If at any time we need to collect sensitive information, unless otherwise permitted by law, we will first obtain your consent and only use it as required or authorized by law.
We collect information in various ways:
We use your information for the following purposes:
We share information with:
As part of processing refund requests through the Apple App Store or Google Play Store, we may share:
This information is shared solely to validate refund eligibility, prevent fraudulent requests, and comply with platform policies. Data sharing is conducted securely and retained only for the necessary duration to process refunds and comply with applicable laws.
We may disclose information to comply with laws, respond to legal requests, protect our rights, prevent fraud or abuse, and ensure platform safety.
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information.
For content generation purposes, we share limited, de-identified data with the following AI service providers:
Data Protection: No child names or birthdates are shared with these providers. Only calculated ages and user-provided story prompts are transmitted.
We implement reasonable security measures to protect your information, including industry-standard encryption, secure data storage, access controls, regular security assessments, and employee training. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Storypie operates as a mixed-audience app, designed for both adults and children under parental supervision. We collect child names and birth information solely for content personalization but implement strict data protection measures:
Our Services are intended for adults (parents and guardians) to create stories and experiences for their children. The Services are not directed to children under the age of 13 to use independently. We do not knowingly collect personal information from children under 13 without verifiable parental consent. Users who are at least 13 years of age but under 18 must have the permission of a parent or legal guardian to use our Services.
If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at privacy@mystorypie.com. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information from our servers.
Any information collected about a child, such as their first name or birth month and year, is provided by the parent or guardian for the purpose of personalizing the content created through our Services. Parents and guardians are responsible for the information they provide about their children and have the right to review, update, or request the deletion of this information at any time by contacting us.
We do not knowingly seek or collect Personal Information from users under the age of 13. If we determine we have inadvertently gathered Personal Information from a user under the age of 13, we will promptly delete any and all such Personal Information from our records. The Children's Online Privacy Protection Act of 1998 and other laws have been established to protect the privacy of minors and we abide by all federal and state laws and guidelines regarding youth privacy.
We use cookies and similar technologies, such as web beacons, device identifiers, and analytics tools.
We use these technologies to remember your preferences, understand platform performance, analyze usage patterns, improve user experience, customize content, and maintain security.
You can modify your browser settings to decline cookies, delete existing cookies, or opt out of analytics tracking. Please note that declining cookies may affect some functionality of our Services.
Our servers are located in the United States. Your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.
We ensure lawful data transfers through standard contractual clauses, appropriate safeguards, data protection agreements, and compliance with applicable laws.
By using our Services, you consent to international data transfers, processing in other countries, and storage in the United States, understanding that privacy laws may differ from your country.
Depending on your jurisdiction, you may have the right to: access your personal information, correct inaccurate data, delete your personal information, restrict or object to processing of your data, export your data (data portability), and withdraw consent for processing.
Contact us at privacy@mystorypie.com to submit a request, ask questions, or get help with exercising your rights. We will verify your identity, respond within applicable timeframes, and assist with your request.
California consumers have specific rights regarding their personal information. We do not "sell" personal information as defined by the CCPA. To exercise your rights under the CCPA (such as the right to know, delete, or opt-out), please contact us at privacy@mystorypie.com.
If you are located in the European Union or the United Kingdom, you have specific rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your data includes contract performance, legitimate interests, legal obligations, and your consent. Your rights include:
To exercise any of these rights, please contact us at privacy@mystorypie.com. You also have the right to lodge a complaint with your local data protection authority.
We may update this policy periodically. The date at the top shows the latest version. We will notify you of material changes via in-app notification, email, or a notice on our website. Your continued use of the Services after we post any modifications will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
We retain your information as long as needed to provide our Services, comply with legal obligations, for legitimate business purposes, or until you request deletion. When the retention period ends, we will delete or anonymize your data.
For any questions or concerns about this policy or your data, please contact us.
We strive to respond to all inquiries within a reasonable timeframe.
For more information about the terms of use for our services, please visit our Terms and Conditions.